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Contact Made In Design

Get your gifts from home the easy way #alwaysthereforyou

In these strange times, Made In Design is committed to offering you the best possible service: our teams are delighted to continue to ensure the quality of our service on our e-shop!

Working remotely or safe in our warehouses, our priority is the health of our teams! Our safety arrangements and barrier measures have been strengthened to continue our work in the best possible conditions and guarantee you a shopping experience with complete peace of mind.

Our warehouses remain open and operational. Whether you want small or large items of furniture, we continue to dispatch your order with our usual partners and guarantee the smooth running of our delivery services to the standard deadlines.

To keep your shopping experience as smooth as possible, we have extended the time for returning your items to 60 days. However, don't forget to let us know you wish to return within 14 days of receipt.

Our strengthened customer service teams are working hard every day to answer your questions! For delivery tracking or if you have a question about your order, our team is available from Monday to Friday from 8.00am to 4.00pm, and Saturday from 8am to 4pm, by phone or via our contact form

Professional service here to support you: our team of experts remains at your disposal and will continue to support you in your projects during this new period of lockdown, remotely! Your dedicated business manager can be reached on their usual line.

We will continue to inspire you for the festive season and make life easier with our newsletter and on our website. More than ever, your health and well-being are our priorities. Stay home & safe!

Customer Service

Contact us

By phone : 0207 692 4001 (UK local rate)
Monday to Friday from 8am until 6pm / Saturday from 8am to 4pm

By e-mail : via our contact form

After sales

Find the detailed status of your order and accelerate all the answers to your questions. A contact form is available from your order page to simplify the process.

Product advice or assistance in placing your order

Our customer service is here to help and advise you on our different products or to help you place your orders.
0207 692 4001 (UK local rate) Monday to Friday from 8am until 6pm / Saturday from 8am to 4pm.
Or by e-mail via our contact form..

Personal Shopper

Need help designing your perfect home? An article or colour you can’t find? Need a tailor-made quote?

By phone : +44 (0)207 692 4001
Monday to Friday 1pm - 4pm

By e-mail : personalshopper@madeindesign.co.uk

Trade department

For furniture or lighting projects assistance, please contact our Trade Department who would be delighted to hear from you, please use our contact form.

By phone : +44(0)207 692 4006 (UK local rate)

By e-mail : trade@madeindesign.co.uk

Press Enquiries

Press Agency

Pernille Christiansen Email address : julie@pernillechristiansen.com

Shopping enquiries and images requests

Email address : presse@madeindesign.com


Made in Design, 78 York Street, W1H 1DP London, United Kingdom


Pauline Glaizal Email address : pauline.glaizal@madeindesign.com