Find all of the questions that we're most frequently asked.
We're on-hand to help with any questions that you've not found the answers for in our FAQ.

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Contact our customer services

Product Support, help with order placement

Our customer services are on-hand to advise you on our products or to take your order.

By telephone : +44 (0)207 692 4001 (UK local rate)
Opening hours: : Monday to Saturday: 8am - 5pm
By email: Via our contact form

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Access your order tracking

Access your detailed order tracking and speed up the processing of your requests. A contact form is available via your order lead time, to make your experience simpler.

After-sale service

Your request concerns an order that has been delivered: directly access your customer account to submit an online request. For all other requests, please contact us via the contact form.

Personal Shopper

Need some specific advice on your move, or information on a product? Our Personal Shopper is on-hand to support you in your choices, and to offer you the best conditions for your purchases, so get in touch now.

By telephone: +44 (0)207 692 4001 (UK local rate)
Monday to Friday, 8am -11.30am / 1.00pm - 4.30pm

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You’re a professional

Are you a service provider or company?
Our team of advisers support our professional clients in their design projects in a great range of different areas, including hotels, restaurants, offices and shops.

By telephone: +44(0)207 692 4006 (UK local rate)
Monday to Friday, 8am -11.30am / 1.00pm - 4.30pm
By email: trade@madeindesign.co.uk

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Media relations

Press agency

Pernille Christiansen
Email : greta@pernillechristiansen.com

Shopping request and visuals

Email : presse@madeindesign.com

Postal address

Made In Design Espace Comboire Nord/Sud, 32 rue de Comboire Bâtiment D, 38130 ECHIROLLES, France