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Dear customer,

In order to offer you a better shopping experience and to improve the follow-up of your orders, we have migrated our information and logistics system. All of your orders are currently being managed but following this major change we are experiencing an increase in shipping times for orders placed from June 2nd onwards.

We apologise for the delay, but you can be assured that all our teams are mobilised to deliver as soon as possible and to restore the expected level of service.

You will be informed of the status of your order as soon as it leaves our warehouse to reach you.

Please also note that our telephone lines are only open from 8am to 11.30am Monday to Friday.

Outside of these hours, please send us any queries via our Customer Service contact form and we will respond as soon as possible.

We thank you in advance for your understanding and we remain at your disposal for any additional request.

Thank you for your loyalty!

Made In Design Customer Service

Customer Service

Contact us

By phone : +44 (0)207 692 4001 (UK local rate)
Monday to Friday: 8am - 5pm

By e-mail : via our contact form

After sales

Find the detailed status of your order and accelerate all the answers to your questions. A contact form is available from your order page to simplify the process.

Product advice or assistance in placing your order

Our customer service is here to help and advise you on our different products or to help you place your orders.
+44 (0)207 692 4001 (UK local rate) Monday to Friday: 8am - 5pm.
Or by e-mail via our contact form..

Personal Shopper

Need help designing your perfect home? An article or colour you can’t find? Need a tailor-made quote?

By phone : +44 (0)207 692 4001
Monday to Friday, 8am -11.30am / 1.00pm - 4.30pm

By e-mail : personalshopper@madeindesign.co.uk

Trade department

For furniture or lighting projects assistance, please contact our Trade Department who would be delighted to hear from you, please use our contact form.

By phone : +44(0)207 692 4006 (UK local rate)

By e-mail : trade@madeindesign.co.uk

Press Enquiries

Press Agency

Pernille Christiansen, Email address : greta@pernillechristiansen.com

Shopping enquiries and images requests

Email address : presse@madeindesign.com

Address

Made in Design, 78 York Street, W1H 1DP London, United Kingdom