F.A.Q.
Find all of the questions that we're most frequently asked.
We're on-hand to help with any questions that you've not found the answers for in our FAQ.
Contact our customer services
Product Support, help with order placement
Our customer services are on-hand to advise you on our products or to take your order.
By telephone : +44 (0)207 692 4001 (UK local rate)
Opening hours: : Monday to Saturday: 8am - 5pm
By email: Via our contact form
Access your order tracking
Access your detailed order tracking and speed up the processing of your requests. A contact form is available via your order lead time, to make your experience simpler.
After-sale service
Your request concerns an order that has been delivered: directly access your customer account to submit an online request. For all other requests, please contact us via the contact form.
Personal Shopper
Need some specific advice on your move, or information on a product? Our Personal Shopper is on-hand to support you in your choices, and to offer you the best conditions for your purchases, so get in touch now.
By telephone: +44 (0)207 692 4001 (UK local rate)
Monday to Friday, 8am -11.30am / 1.00pm - 4.30pm
You’re a professional
Are you a service provider or company?
Our team of advisers support our professional clients in their design projects in a great range of different areas, including hotels, restaurants, offices and shops.
By telephone: +44(0)207 692 4006 (UK local rate)
Monday to Friday, 8am -11.30am / 1.00pm - 4.30pm
By email: trade@madeindesign.co.uk
Media relations
Press agency
Pernille ChristiansenEmail : greta@pernillechristiansen.com
Shopping request and visuals
Email : presse@madeindesign.com
Postal address
Made In Design Espace Comboire Nord/Sud, 32 rue de Comboire Bâtiment D, 38130 ECHIROLLES, France