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Information about your delivery

Dear customer,

Lots of you have chosen Made In Design, and we are delighted to be able to meet your design needs with our catalogue, and we thank you for your loyalty.

This enthusiasm has led to a very significant growth in orders recorded in recent weeks, so we are letting you know that our logistics activity is being impacted by numerous large volumes of items in preparation, forcing us to extend dispatch times from 5 to 8 working days.

We are also experiencing a significant extension of delivery times for bulky products due to new customs formalities (France to UK).
We are in permanent contact with our carrier so that we can ship items quickly under normal conditions.

Aware of the inconvenience caused, we would like to apologise for this delay. We thank you in advance for your understanding and remain at your disposal for any additional request.
You will be informed of the status of your order as soon as it leaves our warehouse on its way to you.

Customer Service

Contact us

By phone : +44 (0)207 692 4001 (UK local rate)
Monday to Friday from 8am until 5pm

By e-mail : via our contact form

After sales

Find the detailed status of your order and accelerate all the answers to your questions. A contact form is available from your order page to simplify the process.

Product advice or assistance in placing your order

Our customer service is here to help and advise you on our different products or to help you place your orders.
+44 (0)207 692 4001 (UK local rate) Monday to Friday from 8am until 5pm .
Or by e-mail via our contact form..

Personal Shopper

Need help designing your perfect home? An article or colour you can’t find? Need a tailor-made quote?

By phone : +44 (0)207 692 4001
Monday to Friday 1pm - 4pm

By e-mail : personalshopper@madeindesign.co.uk

Trade department

For furniture or lighting projects assistance, please contact our Trade Department who would be delighted to hear from you, please use our contact form.

By phone : +44(0)207 692 4006 (UK local rate)

By e-mail : trade@madeindesign.co.uk

Press Enquiries

Press Agency

Pernille Christiansen Email address : julie@pernillechristiansen.com

Shopping enquiries and images requests

Email address : presse@madeindesign.com


Made in Design, 78 York Street, W1H 1DP London, United Kingdom


Pauline Glaizal Email address : pauline.glaizal@madeindesign.com